WELCOME TO THE CROFT
RESIDENTIAL HOME

Coronavirus - COVID19 Update - Click here for information

The health, safety and well-being of residents, visitors and team members remains our number one priority and as such, we have updated our Contingency Plan, in line with the Government Adult Social Care Winter Plan, as explained below.  Our aim is to protect our residents, visitors, and team members, from infections including coronavirus and ensure that people remain connected.

What we have implemented
During this pandemic we have implemented robust cleaning processes and adapted our environments to minimise the risk of spreading the virus. We have:

  • Ensured that the home has sufficient cleaners for carpets, hard floors, and surfaces
  • Provided the home with air purifying ozone machines
  • Created easy access to a designated room to accommodate indoor visits with glass partitions.
  • Temperature checking has been put in place for people visiting the home.
  • Set up a contactless signing in system, that uses an iPad and QR codes

Visiting
Social visits will continue, in line with Government advice and that from the local Director of Public Health. Different protocols might be in place, at different times, and we will keep you informed of any changes. Homes will encourage remote contact between residents and their loved ones through technology. Garden visits remain in place, should the weather allow it, as well as a designated safe indoor visiting room.

Activities and Events
We have also risk-assessed our day to day activities and are adhering to social distancing measures.  We are isolating residents and team members who develop COVID-19 related symptoms and shielding residents where appropriate.  Despite the challenges faced from COVID-19, our team is still running a full and engaging programme of activities and have introduced innovative ways to keep residents connected with each other.  We are also pleased to have welcomed back some of the entertainers our residents enjoy, whilst ensuring the social distancing rule of 2-metres is maintained.

New Residents
We continue to welcome new residents to our homes.  We are following robust screening measures for potential exposure to the virus.  New residents are required to have a negative COVID-19 swab test result prior to moving-in.  They benefit from a personalised 14-day settling-in period, allowing the team to explore their likes and dislikes, including the types of food they enjoy and the activities they like to spend their time doing.  Our team members continue to be vigilant for any known signs of the virus.  We have established regular access to GP services and other clinicians.

As ever, we are very proud of the care and love our teams are providing in extremely challenging times.

Are you looking for “Outstanding” residential care in the Wolverhampton area?

You know that you'd do anything for your family and that's just how we feel at The Croft. We're a family run home and understand how worrying it can be to ensure your loved one is well taken care of.  As soon as they arrive, your loved one will become part of our family and a member of the friendly group of residents that we care for.  We'll give them constant care and attention, support and companionship whilst catering for their every need and personal tastes.  And it doesn't matter whether you're funded privately or by social services, you'll be welcome here. 

Whether on a long-term basis or respite care, our friendly atmosphere instantly puts everyone at ease.  We often hold themed shows that involve singing to old favourites, something we find to be therapeutic and which further fuels our homes cheerful atmosphere. You can come and visit your loved one at any time, you’re always welcome and your input is encouraged to ensure the care we provide exceeds your expectations.

Our dedicated staff provide tailor made care designed to meet our individual resident's needs, whilst allowing them to maintain their independence, dignity and freedom of choice.
Our residents enjoy home-cooked, freshly made dishes at every meal. Our chefs take pride in preparing a balanced diet and can also cater for individuals' dietary needs.
Our 24 rooms extend over two floors and are furnished to an exceptionally high standard, however further personal items of furniture can be brought in if you wish.
The Croft offers a wide variety of regular activities and outings that residents enjoy as part of their day-to-day living.

Our Gardens

The Croft’s beautiful cottage style rear gardens with summerhouse and greenhouse provide a secluded retreat in which to relax and to watch the different species of birds and wildlife.

We pride ourselves on our glorious summer display of hanging baskets, window boxes and pots for which we have become well known in the area.

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Gardens
"The Croft is a very well run and friendly care home. The staff all do a tremendous job and look after my father extremely well. His needs are met at all times and he is well cared for. I can see why the CQC report awarded The Croft an outstanding rating. First class all round."

Mrs A, Daughter of resident.