The Croft’s Wolverhampton Care Home Team
The Croft is led by Manager Miss June Bridget West, a highly experienced care professional holding an NVQ Level 5 in Health and Social Care. With over 20 years’ experience in the care sector, including senior and community care coordination roles, Miss West plays a key role in ensuring The Croft is recognised for having some of the best care home staff in Wolverhampton.
She is supported by Deputy Manager Mrs Patricia Forshaw and a dedicated team of NVQ-qualified Senior Care Assistants and Care Assistants, all trained in safe medication handling, first aid and personalised care delivery. Together, they maintain the high standards expected of a trusted care home, providing compassionate, individualised support to every resident.
The wider team includes skilled cooks who prepare a varied selection of home-cooked meals tailored to individual dietary needs and preferences, alongside attentive housekeepers who ensure the home remains clean, safe and welcoming at all times. The Croft’s grounds and facilities are cared for by an on-site gardener and maintenance professional, helping maintain the comfortable environment that families expect from a top care home in Wolverhampton.
Frequently asked questions
Who leads the care team at your Wolverhampton care home?
Our care team is led by June Bridget West, an experienced registered manager with advanced qualifications in health and social care, supported by Patricia Forshaw, a skilled deputy manager of the care staff. Strong leadership helps ensure our Wolverhampton care home maintains consistently high standards of care, safety and professionalism.
What qualifications and training do your care staff have?
All members of our care team are fully trained and many hold NVQ qualifications in Health and Social Care. Staff receive ongoing training in areas such as medication management, first aid, safeguarding and personalised care, helping us maintain a reputation for having some of the best care home staff in Wolverhampton.
How does your care team provide personalised care for residents?
Our care team takes the time to understand each resident’s individual needs, preferences and routines. This person-centred approach allows us to deliver tailored support that promotes dignity, independence and wellbeing.
Are support staff involved in residents’ day-to-day care?
Yes. Alongside our care assistants, our cooks, housekeepers, gardener and maintenance staff all play an important role in residents’ comfort and wellbeing. This team approach helps create a safe, cleanand welcoming environment within our care home.
Does having a skilled care team mean higher costs?
No. We believe high-quality care should remain accessible. Our experienced and compassionate care team enables us to offer excellent standards of support while remaining an affordable carehome in Wolverhampton, giving families confidence and peace of mind.